Contact us | National Library of Australia (NLA)
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What can we help you find?

Not sure where to start or need help? Ask a Librarian

Contact us

We want to hear from you. Find contact information for our main services and speciality teams at the Library.

General enquiries

For enquiries about our opening hours and visitor information

Call: +61 2 6262 1111

Address mail to:

National Library of Australia
Parkes Place
CANBERRA ACT 2600

Ask a Librarian

For reference and research enquiries about the Library's collections

Call: +61 2 6262 1266

Call using an interpreter

Submit a question

Bookshop

Call: +61 2 6262 1424

Email: library.shop@nla.gov.au

Cafes

For Bookplate and Paperplate enquiries, bookings and events

Call: +61 2 6262 1154

Email: hello@bookplate.com.au

Book a table

Submit an event enquiry

Digitisation on demand/Buy copies

For enquiries about ordering digital copies of collection items

Order a copy

Email: copies@nla.gov.au

Fellowships and scholarships

For research program enquiries or questions

Call: +61 2 6262 1099

Email: fellowships@nla.gov.au

Freedom of Information

If you are seeking access under the Freedom of Information Act 1982 (FOI Act) to documents we hold

Call: +61 2 6262 1600

Email: foi@nla.gov.au

Address mail to:

FOI Coordinator
National Library of Australia
Parkes Place
PARKES ACT 2600

 

Friends of the National Library

To join, renew or enquire about our Friends membership program

Call: +61 2 6262 1698

Email: friends@nla.gov.au

Media enquiries

For journalists, press and media releases

Email: media@nla.gov.au

Philanthropy

For enquiries about financial donations and bequests

Call: +61 2 6262 1336

Email: philanthropy@nla.gov.au

Address mail to:

Director of Philanthropy
Conor McCarthy
Call: +61 2 6262 1098
Email: cmccarthy@nla.gov.au

Privacy

You may contact the Privacy Officer if you would like to:

  • obtain access to your Personal Information
  • request amendment of your Personal Information
  • make a complaint about the way we handle your Personal Information
  • request further information about how we handle your Personal Information
  • ask questions about this Privacy Policy.

Call: +61 2 62621600

Email: privacy@nla.gov.au

National Relay Service: 133 677 (for hearing impaired callers)

Address mail to:

Privacy Officer 
National Library of Australia 
Parkes Place
PARKES ACT 2610

Public Interest Disclosure

Contact one of Authorised Officers about matters regarding public interest disclosures

Email: pid@nla.gov.au

Address mail to:

Authorised Officer
Public Interest Disclosures
Div 6 Corporate Services - Human Resources
National Library of Australia
CANBERRA ACT 2601

Security

For accessible access and after hours venue enquiries.

Call: +61 2 6262 1376

Email: security@nla.gov.au

Takedown requests

Make a takedown request

Tours, group bookings and school programs

Call: +61 2 6262 1207

Email: bookings@nla.gov.au

Events

For information about our programs

Call: +61 2 6262 1234

Email: events@nla.gov.au

Filming requests

If you’re planning to film at the National Library of Australia, please complete the 'Request to film' form.

We carefully manage all filming requests to ensure the safety of everyone on site and to protect our heritage-listed building.

Make a request to film at the Library

National Relay Service

If you're deaf or find it hard to hear or speak on the phone, you can use the National Relay Service (NRS).

There are many different types of service calls to suit different needs. This includes chat, captions and SMS relay.

You need to register to use this service. 

For more information, visit Access Hub.

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