Library services policies and plans

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Information and research services policy

Our aim is to ensure Australians have access to a national collection of library material to enhance learning, knowledge creation, enjoyment and understanding of Australian life and society.

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Interlibrary loan and document delivery policy

The Library provides interlibrary loan and document delivery services to libraries, organisations and individuals in Australia and overseas.

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Privacy policy

This policy applies to Personal Information collected by the Library and sets out how we manage your Personal Information in accordance with the Australian Privacy Principles.

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CCTV footage privacy notice

The personal information which we collect and hold about you will only be used for the purpose of ensuring the safety of the building, the collection and its occupants.

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Onsite volunteer program policy

The volunteer program offers the community an opportunity to play an active role in supporting and promoting the work of the Library.

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Social media and online community guidelines

Our website, social media and email channels are a space where we can help people learn about, discuss and engage with the National Library and Trove’s collections, services and activities.

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Standards

The library and information community has adopted a range of standards that facilitate the interchange of library data, promote the inter-operability of library systems, and support the operation of national and international networks of libraries.

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Page published: 18 Sep 2024

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